Inside Sales Pro: Building Materials & Quotes

US LBM Holdings, LLC; Camp Hill (Cumberland County); On-site; USD 42,000 - 60,000; Full time

Job summary

PA Building Supply, a Division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales reps. You will handle quotes, product dimension information, both in person and by phone.

The role requires 1–3 years in building materials, strong communication, and the ability to manage orders, pricing, and deliveries. Join a team delivering service across contractor and contractor-related markets.

Qualifications

• High School Diploma or GED required.
• 1-3 years of building material industry with basic knowledge of product and application required.
• 1-3 years of inside sales experience preferred.
• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer service

Sales

Communication

Product knowledge

Teamwork

Education

High School Diploma or GED

Job description

PA Building Supply, a Division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales reps. You will handle quotes, product dimension information, both in person and by phone.

The role requires 1–3 years in building materials, strong communication, and the ability to manage orders, pricing, and deliveries. Join a team delivering service across contractor and contractor-related markets.