Inside Sales Leader: Growth & Strategy

Triton Environmental Consultants, Ltd.; Duluth (GA); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

DiversiTech in Duluth, GA is seeking an Inside Sales Supervisor to lead and coach Inside Sales Specialists and Account Managers. You will own revenue-generating activities, manage customer accounts, and drive growth through disciplined CRM and sales processes.

The role balances leadership with hands-on responsibilities, aligning cross-functional teams to strategic initiatives and national accounts. A strong background in sales and CRM is required.

Competenze

• Bachelor's degree in Business Administration, Sales, Marketing, or related field; equivalent experience may be considered.
• 5–7 years of progressive experience in sales, inside sales, account management, customer operations, or sales support roles.
• Demonstrated leadership and supervisory experience.
• Proven ability to lead teams while personally managing customer accounts and revenue-generating activities.
• Experience building sales strategies, managing pipelines, and driving follow-through on opportunities.
• Strong analytical, organizational, problem-solving, coaching, and prioritization skills.
• Advanced Microsoft Excel skills and proficiency creating executive-level PowerPoint presentations.
• Experience utilizing CRM systems and disciplined opportunity management practices.
• Excellent written and verbal communication skills.
• Ability to work effectively across multiple functions and organizational levels.
• Demonstrated accountability, sound judgment, integrity, and confidentiality.

Mansioni

• Leads, coaches, develops, and manages the performance of Inside Sales Specialists and Account Managers.
• Establishes department priorities, performance expectations, and sales execution standards.
• Develops and executes inside sales strategies that support revenue growth, customer retention, and opportunity conversion.
• Builds and manages sales pipelines, monitors account activity, and drives follow-through on opportunities.
• Identifies cross-sell, upsell, retention, reactivation, and market expansion opportunities through customer and sales data analysis.
• Coordinates sales promotions, customer campaigns, and National Account initiatives across regions.
• Maintains ownership of assigned customer accounts, including account planning, customer engagement, quotation follow-up, and revenue growth activities.
• Supports Win Backlog Realization (WBR) initiatives by coordinating activities, removing barriers, and driving revenue realization.
• Ensures accurate and timely maintenance of customer, opportunity, activity, and account data within CRM systems.
• Collaborates with Sales, Marketing, Product Management, Customer Operations, Pricing, Finance, IT, and other stakeholders to execute commercial strategies.
• Prepares and presents reports, dashboards, analyses, and recommendations to support business decisions.
• Promotes compliance with established sales processes, reporting standards, and account management practices.
• Performs other duties as assigned.

Conoscenze

Leadership

Sales strategy

CRM proficiency

Excel skills

PowerPoint presentations

Analytical skills

Communication skills

Formazione

Bachelor's degree or equivalent

Strumenti

CRM systems

Outlook

Teams

Tableau

JDE

Descrizione del lavoro

DiversiTech in Duluth, GA is seeking an Inside Sales Supervisor to lead and coach Inside Sales Specialists and Account Managers. You will own revenue-generating activities, manage customer accounts, and drive growth through disciplined CRM and sales processes.

The role balances leadership with hands-on responsibilities, aligning cross-functional teams to strategic initiatives and national accounts. A strong background in sales and CRM is required.