Strategic Inside Sales & Account Growth Lead

AlphaGraphics - US823; Duluth (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Profit sharing

Quarterly Community Service Projects

Training & development

Opportunity for advancement

Job summary

AlphaGraphics Duluth | Johns Creek is seeking an Account Manager to enhance inside sales and manage key accounts effectively. The role prioritizes customer experience and aims to cultivate center accounts while increasing sales and penetration into existing accounts.

The ideal candidate will have strong analytical and communication skills, manage job estimates accurately, and maintain a professional demeanor while engaging with customers.

Qualifications

• Knowledge of printing and prepress requirements is a plus.
• Strong analytical skills to break projects into steps.
• Excellent verbal and written communication skills.
• Professional appearance and appropriate telephone presence.
• Strong organizational and time-management skills.

Responsibilities

• Increase inside sales and manage key accounts.
• Provide top-tier customer experience.
• Upsell and cross-sell when opportunities arise.
• Manage job estimates and pricing accuracy.
• Resolve customer inquiries and complaints.
• Keep customers informed about job progress.

Skills

Customer experience

Sales techniques

Problem solving

Communication skills

Organizational skills

Analytical skills

Tools

CRM tools

MIS systems

Job description

AlphaGraphics Duluth | Johns Creek is seeking an Account Manager to enhance inside sales and manage key accounts effectively. The role prioritizes customer experience and aims to cultivate center accounts while increasing sales and penetration into existing accounts.

The ideal candidate will have strong analytical and communication skills, manage job estimates accurately, and maintain a professional demeanor while engaging with customers.