Inside Sales & Customer Service Pro

Port View Resources; Duluth (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Port View Resources is seeking an Inside Sales Representative/Customer Service Rep in Duluth, Georgia. You will manage and grow existing accounts, support new business development, and serve as the go-to contact for products, pricing, and problem-solving.

The role emphasizes relationship-building, cross-functional collaboration, and occasional travel for training, trade shows, or inventory. Previous SAP/Salesforce CRM experience is a plus, with a focus on customer satisfaction and team support.

Qualifications

• Bachelor’s degree and 1–2 years of sales experience or equivalent.
• 2006:

Responsibilities

• Manage and grow existing accounts with regular phone and email contact.
• Negotiate prices and contract terms with clients as needed.
• Follow up on inquiries and quotations and keep CRM up to date.
• Conduct post-sales follow-up to ensure customer satisfaction.
• Prepare periodic reports on client needs and competitors.
• Handle sales inquiries, quotation administration, invoicing, and inventory control.
• Support live chat coverage and participate in trade shows.
• Travel occasionally for onsite training, trade shows, or inventory.

Skills

Account management

CRM proficiency

Communication skills

Problem solving

Independent worker

MS Office

Education

Bachelor’s degree

1–2 years sales experience

Tools

SAP

Salesforce CRM

Job description

Port View Resources is seeking an Inside Sales Representative/Customer Service Rep in Duluth, Georgia. You will manage and grow existing accounts, support new business development, and serve as the go-to contact for products, pricing, and problem-solving.

The role emphasizes relationship-building, cross-functional collaboration, and occasional travel for training, trade shows, or inventory. Previous SAP/Salesforce CRM experience is a plus, with a focus on customer satisfaction and team support.