Inside Sales Lead: Pricing, Procurement & Mentoring

White Cap Management LLC; Indianapolis (IN); On-site; USD 52,000 - 75,000; Full time

Job summary

White Cap Management LLC is seeking a driven professional to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers. The role supports associates and customers through transparent communication and teamwork to achieve operational excellence.

The ideal candidate will have 5–7 years in related responsibilities, with technical certification or an associate degree preferred. Strong pricing expertise and mentoring skills are highly valued.

Qualifications

• 5-7 years of experience in a related area of responsibility.
• Technical certification or associate degree may be required.

Responsibilities

• Processes orders across multiple channels (phone, email, text, counter) with accuracy.
• Manages basic pricing within established guidelines to maintain margin goals.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely (credit card, check, cash).
• Identifies stock products and recommends comparable alternatives.
• Oversees service commitments and escalated customer issues with follow-up.
• Maintains accurate records and documentation for transactions and procurement activities.
• Provides advanced guidance on pricing strategies within established frameworks.
• Mentors associates on best practices and operational processes.

Skills

Inside sales experience withLeadership

Pricing strategies

Problem-solving

Cross-functional collaboration

Coaching and development

Education

Technical certification or associate degree

Job description

White Cap Management LLC is seeking a driven professional to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers. The role supports associates and customers through transparent communication and teamwork to achieve operational excellence.

The ideal candidate will have 5–7 years in related responsibilities, with technical certification or an associate degree preferred. Strong pricing expertise and mentoring skills are highly valued.