Inside Sales & Customer Solutions Pro — PVF Industry

Eastern Industrial Supplies, Inc.; Greensboro (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay & commissions

Annual bonus opportunity

Medical, Dental, Short-Term Disability

401(k) with employer match

Paid holidays & PTO

Volunteer days – Eastern Cares

Job summary

Eastern Industrial Supplies, Inc. in Greensboro, NC is seeking an Inside Sales Representative to support PVF and industrial supplies. You will assist walk-in and phone customers, quote orders, and maintain vendor relationships to drive sales and accuracy in processing.

The role requires strong customer service, fast-paced multitasking, and familiarity with Solar Eclipse ERP; a positive, proactive attitude is essential to thrive and grow with our team.

Qualifications

• Multi-task in a fast-paced environment.
• Excellent customer service skills.
• Experience in writing orders or providing quotes for customers.
• Solar Eclipse ERP system experience would be a plus.
• Experience in Industrial Distribution - PVF and commercial plumbing products.
• Have a great attitude!

Responsibilities

• Maintain stellar customer and vendor relationships to help the business thrive.
• Assist walk-in and telephone customers in selecting and acquiring products.
• Apply technical knowledge to satisfy customer needs.
• Track order statuses and keep information accurate.
• Handle expedited orders to ensure prompt fulfillment and delivery dates.
• Educate yourself on all company products to help customers make well-informed decisions.

Skills

Multi-tasking

Customer service

Order quoting

Solar Eclipse ERP

PVF industry knowledge

Positive attitude

Tools

Solar Eclipse ERP

Job description

Eastern Industrial Supplies, Inc. in Greensboro, NC is seeking an Inside Sales Representative to support PVF and industrial supplies. You will assist walk-in and phone customers, quote orders, and maintain vendor relationships to drive sales and accuracy in processing.

The role requires strong customer service, fast-paced multitasking, and familiarity with Solar Eclipse ERP; a positive, proactive attitude is essential to thrive and grow with our team.