Inside IT Solutions Account Executive (Remote-Ready)

SHI International; North Carolina; On-site; USD 40,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Flexible spending

Job summary

SHI International is seeking an Inside Account Executive to conduct cold calls and prospect for new customers while maintaining relationships within established accounts. You will guide customers through IT solutions, quote and place orders, and coordinate with internal resources to resolve inquiries and close opportunities.

The role requires strong communication, problem-solving, and customer service skills to meet sales targets and deliver a superior customer experience.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 1 year of sales experience in a similar role.
• 10% travel in-market as needed.

Responsibilities

• Conduct cold calling and prospecting to identify potential customers.
• Establish and nurture relationships via email and phone within assigned books of business.
• Assist customers in selecting, deploying, and managing various aspects of their IT environment.
• Address client concerns and make recommendations to help them achieve their objectives.
• Quote and place orders based on customer requests.
• Grow existing active buying accounts by managing projects through the entire sales cycle.
• Meet or exceed monthly and quarterly production quotas.
• Proactively schedule and facilitate customer meetings with SHI internal resources.
• Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
• Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.

Skills

Cold calling

Prospecting

Relationship building

Communication

Problem-solving

Self-motivation

Organization

Listening

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Tools

Job description

SHI International is seeking an Inside Account Executive to conduct cold calls and prospect for new customers while maintaining relationships within established accounts. You will guide customers through IT solutions, quote and place orders, and coordinate with internal resources to resolve inquiries and close opportunities.

The role requires strong communication, problem-solving, and customer service skills to meet sales targets and deliver a superior customer experience.