Infusion Scheduler: Patient Scheduling & Care Coordination

Duly Health and Care; Lisle (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Employer provided life and disability

Tuition reimbursement $5,250 per year

Immediate 401(k) match

40 hours paid volunteer time off

DEI and Social Impact culture

Parental leave 12 weeks at 100% pay

Job summary

Duly Health and Care in Lisle, IL, is seeking an Infusion Scheduler to join our physician-led team. This full-time role supports patients at the front desk, schedules appointments, and verifies information in EPIC.

The position emphasizes excellent customer service and accurate data entry in a high-volume setting. Ideal candidates have a high school diploma or GED and at least three years of patient-facing experience.

Qualifications

• High school diploma or GED required.
• At least 3 years of patient-facing experience.
• Strong customer service and communication skills.

Responsibilities

• Check-in and greet patients and visitors.
• Schedule appointments and manage daily calendar.
• Verify patient information in the EHR and document accordingly.
• Handle high call volumes and respond to patient needs by phone.

Skills

Customer service

Phone support

Scheduling

Education

High school diploma or GED

Tools

EPIC EHR

Job description

Duly Health and Care in Lisle, IL, is seeking an Infusion Scheduler to join our physician-led team. This full-time role supports patients at the front desk, schedules appointments, and verifies information in EPIC.

The position emphasizes excellent customer service and accurate data entry in a high-volume setting. Ideal candidates have a high school diploma or GED and at least three years of patient-facing experience.