Infusion Access & Scheduling Coordinator

Health Infusion Services; Plainview (NY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay

Job summary

Health Infusion Services seeks an organized Patient Access / Scheduler / Prior Authorization Coordinator to support intake, scheduling, insurance verification, and care coordination in our outpatient infusion setting.

The role requires strong administrative skills, excellent communication, and the ability to manage multiple tasks accurately in a fast-paced clinic environment while maintaining HIPAA compliance.

Qualifications

• Experience in a medical office or infusion setting preferred.
• Experience with scheduling, insurance verification, referrals, and prior authorizations preferred.
• Strong organizational skills and attention to detail.
• Excellent phone communication and customer service.
• Ability to multitask in a fast-paced environment.
• Knowledge of EMR/EHR systems.
• Professional, polished, and patient-centered demeanor.

Responsibilities

• Answer incoming calls professionally and assist patients and providers.
• Schedule infusion and injection appointments for new and returning patients.
• Verify insurance eligibility and benefits.
• Obtain and track prior authorizations and referrals as needed.
• Communicate with provider offices regarding missing documentation and records.
• Maintain accurate patient demographics, insurance, and scheduling data.
• Coordinate with clinical staff to support smooth patient flow.
• Assist with intake, chart preparation, and administrative follow-up.
• Maintain HIPAA confidentiality at all times.

Skills

Organizational skills

Phone communication

Multitasking

Patient-centered demeanor

Attention to detail

Tools

EMR/EHR systems

Job description

Health Infusion Services seeks an organized Patient Access / Scheduler / Prior Authorization Coordinator to support intake, scheduling, insurance verification, and care coordination in our outpatient infusion setting.

The role requires strong administrative skills, excellent communication, and the ability to manage multiple tasks accurately in a fast-paced clinic environment while maintaining HIPAA compliance.