Information Technology Support Engineer

Switch Tech Talent; Chicago (IL); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Equity

Free wellness & gym membership

Enhanced parental leave

Budget for learning and development

Year-round mental health support

Job summary

A dynamic SaaS company in Chicago is seeking an experienced IT Support Operations Engineer to provide day-to-day IT support, manage hardware lifecycles, and coordinate hybrid office tech. The ideal candidate has 3–5+ years of experience in IT support, familiarity with Jamf and Okta, and a proactive mindset. This role offers a hybrid work model and a salary range of $60,000 - $70,000 per year.

Qualifications

• 3–5+ years in IT support or TechOps.
• Experience with Jamf and Okta.
• Strong problem-solving and streamlined systems approach.

Responsibilities

• Day-to-day IT support (primarily Mac).
• Hardware lifecycle management.
• Onboarding, AV, and hybrid office tech coordination.

Skills

IT support experience

Familiarity with Jamf

Familiarity with Okta

Organized mindset

Proactive mindset

Solution-oriented mindset

Job description

Overview

Engineering and Cloud Infrastructure @ Switch Tech Talent

Role: IT Support Operations Engineer

Location: Chicago (Hybrid – 3 days a week in office)

Join a rapidly growing global SaaS company that's redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business.

Base pay

Base pay range: $60,000.00/yr - $70,000.00/yr

What you’ll be the go-to expert for

• Day-to-day IT support (primarily Mac)
• Hardware lifecycle management (procurement, setup, logistics)
• Jamf and Okta management across our systems
• Onboarding, AV, and hybrid office tech coordination

What you’ll need

• 3–5+ years in IT support or TechOps
• Familiarity with Jamf and Okta
• Organized, proactive, and solution-oriented mindset

Benefits and perks

• Equity
• Free access to a leading wellness & gym membership platform
• Enhanced parental leave
• Budget for learning and professional development
• Year round mental health support, including access to therapists

Additional details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development

If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you.

Apply now or drop me a message to learn more!