Information Technology Engineer

Risus Talent Partners; Washington (District of Columbia); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Risus Talent Partners is hiring an IT Engineer in Washington, DC. This role combines help desk support, systems administration, and network engineering. Responsibilities include troubleshooting, maintaining network hardware, and providing technical support across different environments. The position offers a hybrid schedule with minimal travel after onboarding and requires 3-5 years of IT experience, strong troubleshooting skills, and a team-oriented mindset.

Qualifications

• 3–5 years of hands-on IT experience (help desk + networking).
• Solid understanding of TCP/IP, DNS, DHCP, and VLANs.
• Experience with Microsoft 365.

Responsibilities

• Keep systems and connectivity running smoothly across multiple locations.
• Provide hands-on technical support to end users.
• Configure, maintain, and troubleshoot network hardware.

Skills

Troubleshooting skills

Networking fundamentals

Microsoft 365

Team-oriented mindset

Installation and setup skills

Job description

We’re partnering with a growing organization to hire a hands‑on IT Engineer supporting both office operations and remote field environments.

This is a unique opportunity for someone who enjoys variety in their day; blending help desk support, systems administration, and network engineering while working in a dynamic setting that includes both onshore and offshore environments.

About the Role

In this role, you’ll be responsible for keeping systems and connectivity running smoothly across multiple locations, including remote sites. You’ll work closely with internal teams to troubleshoot issues, maintain infrastructure, and support critical operations.

This position offers a hybrid schedule after onboarding:

• 2 weeks remote (Minimal travel required during remote weeks)
• You’ll also participate in a rotating after‑hours on‑call schedule.

What You’ll Do

Network Infrastructure

• Configure, maintain, and troubleshoot network hardware (managed switches, VLANs, wireless access points)
• Support connectivity across multiple locations and remote environments
• Assist with physical network setup, including cabling and equipment installation

Systems Administration

• Perform basic Windows Server and VMware tasks
• Monitor overall system and network performance

IT Support

• Provide hands‑on technical support to end users across various environments
• Troubleshoot hardware, connectivity, and system issues
• Coordinate urgent hardware replacements and deployments
• Assist with physical IT tasks including equipment transport and setup

Requirements

• 3–5 years of hands‑on IT experience (help desk + networking)
• Strong troubleshooting skills — ability to think logically and solve problems is key
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Experience with Microsoft 365
• Team‑oriented mindset with a proactive, ownership‑driven approach
• Comfortable working in non‑traditional environments, including occasional travel and fieldwork

Nice to Have

• Experience with access control systems
• Experience with video surveillance systems