Industries Cloud Readiness Architect

Salesforce, Inc.; Los Angeles (CA); On-site; USD 150,000 - 227,000; Full time

Job summary

Salesforce, Inc. is seeking a Readiness Architect within the Cloud Success Readiness team. You will maintain deep knowledge of the Industries Cloud product portfolio and surface insights to guide product lifecycle and stakeholder enablement.

You will collaborate with Success Architects, Guides, Support Engineers, and Account Success stakeholders to scale product expertise and contribute to strategic initiatives, migrations, and feature rollouts.

Qualifications

• 9+ years experience in Customer Success or Product Management in SaaS.
• Hands-on experience with Salesforce products and capabilities.
• Proven ability to translate customer use cases to technical requirements.

Responsibilities

• Maintain deep technical, functional, and domain understanding of Industries Cloud.
• Surface product insights and document product feedback for TP organization.
• Collaborate with Cloud Success teams to enable stakeholders at scale.
• Develop requirements and deliver to leadership for roadmap.

Skills

Executive Communication

Prioritization Agility

Drive for Results

Critical Thinking

Strategic Thinking

Subject Matter Expertise

Content & Training

Cross-Functional Alignment

Salesforce Experience

Tools

Salesforce

Job description

Salesforce, Inc. is seeking a Readiness Architect within the Cloud Success Readiness team. You will maintain deep knowledge of the Industries Cloud product portfolio and surface insights to guide product lifecycle and stakeholder enablement.

You will collaborate with Success Architects, Guides, Support Engineers, and Account Success stakeholders to scale product expertise and contribute to strategic initiatives, migrations, and feature rollouts.