Industrial Field Service Technician – Automation (Sign-On Bonus)

Dover Corporation; United States; Remote; USD 44.000 - 53.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Discretionary bonus

Zusammenfassung

Dover Imaging & Identification (DII), a segment of Dover Corporation, is seeking a Field Service Representative for Markem-Imaje. You will install, repair, maintain and test industrial equipment at customer sites, delivering actionable solutions with a customer-focused approach.

The ideal candidate holds a Mechanical or Electrical Engineering degree and 3–5 years field service experience, with strong interpersonal skills and the ability to train customers.

Qualifikationen

• BA/BS in Mechanical or Electrical Engineering preferred.
• 3-5 years mission-critical field service experience plus.
• Knowledge of electrical, electronic, pneumatic, hydraulic and mechanical systems.

Aufgaben

• Perform general field service repair and maintenance to support customers and installed base.
• Troubleshoot operational issues in the field and identify root causes.
• Assess customer needs and recommend effective solutions.
• Contribute to business growth through technical involvement and teamwork.
• Install new equipment, train customers, perform emergency and routine repairs, and support maintenance and contract sales.
• Maintain competency on Markem-Imaje products through training and hands-on use.
• Ensure customer satisfaction aligns with Markem-Imaje quality guidelines.

Kenntnisse

Field service experience

Customer relationship management

Time management

Independent worker

Training others

Ausbildung

Bachelor's degree in Mechanical or Electrical Engineering

Jobbeschreibung

Dover Imaging & Identification (DII), a segment of Dover Corporation, is seeking a Field Service Representative for Markem-Imaje. You will install, repair, maintain and test industrial equipment at customer sites, delivering actionable solutions with a customer-focused approach.

The ideal candidate holds a Mechanical or Electrical Engineering degree and 3–5 years field service experience, with strong interpersonal skills and the ability to train customers.