Field Service Tech: Industrial Automation (Sign-On Bonus)

PSG; Chicago (IL); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Dover Imaging & Identification (DII) in Chicago, IL is hiring a Field Service Representative to install, repair, and maintain Markem-Imaje equipment for consumer goods applications. Travel to customer sites is required, with occasional weekend support.

The role emphasizes customer training, troubleshooting, and ensuring high satisfaction across multiple market segments. The ideal candidate has a mechanical or electrical engineering background with 3–5 years of hands-on field service experience,

Qualifications

• BA in Mechanical or Electrical Engineering preferred.
• 3–5 years field service experience is a plus.
• Knowledge of electrical, electronic, pneumatic, hydraulic and mechanical theory.

Responsibilities

• Perform field service repair and maintenance to support customers and installed base.
• Resolve field issues and perform troubleshooting as needed.
• Determine customer needs and offer equipment recommendations.
• Travel to other division areas and support demos, training and installations.

Skills

Field service experience

Electrical systems

Mechanical systems

Pneumatics

Hydraulics

Customer relationship management

Training & mentoring

Time management

Travel flexibility

Education

Mechanical Engineering degree

Electrical Engineering degree

Job description

Dover Imaging & Identification (DII) in Chicago, IL is hiring a Field Service Representative to install, repair, and maintain Markem-Imaje equipment for consumer goods applications. Travel to customer sites is required, with occasional weekend support.

The role emphasizes customer training, troubleshooting, and ensuring high satisfaction across multiple market segments. The ideal candidate has a mechanical or electrical engineering background with 3–5 years of hands-on field service experience,