Industrial Customer Experience Coordinator

G.Z.Q.S.O.; Warren (MI); On-site; USD 29,000 - 32,000; Full time

Job summary

A manufacturing company in Warren, MI is seeking a full-time Customer Service Coordinator to assist in managing customer inquiries and orders. The ideal candidate has at least two years of customer support experience and is proficient in ERP systems like SAP. The role involves coordinating quotes, entering orders, and maintaining communication with customers. This position requires strong multitasking and communication skills.

Qualifications

• Minimum of two years’ proven customer support experience.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent written and oral communication skills.

Responsibilities

• Manage incoming inquiries for Industrial customer orders.
• Provide quotes for new inquiries and log in order tracking software.
• Enter customer orders into company MRP platform.

Skills

Customer support experience

Communication skills

Multi-tasking

Proficiency in Microsoft Office

Education

High school degree or GED

Tools

Sales Force

SAP or another ERP system

Job description

A manufacturing company in Warren, MI is seeking a full-time Customer Service Coordinator to assist in managing customer inquiries and orders. The ideal candidate has at least two years of customer support experience and is proficient in ERP systems like SAP. The role involves coordinating quotes, entering orders, and maintaining communication with customers. This position requires strong multitasking and communication skills.