Customer Service & Order Coordinator (Industrial)

Core Talent Services; Birmingham (AL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Job summary

Apscareerportal seeks a Customer Service Representative for a Southeast-based industrial distributor. You will be the front-line contact, handling order entry, carrier coordination, and timely fulfillment across the network.

Requires 2–5 years in customer service or order processing, proficiency in Microsoft Office, and ERP experience. This is a permanent, full-time role in a fast-paced, detail-driven environment with opportunities for growth.

Qualifications

• 2–5 years of work experience in customer service, order processing, or logistics fulfillment.
• Excellent verbal and written communication with a professional demeanor.
• Proficiency in Microsoft Office Suite including Excel, Outlook, and Word.
• Experience with ERP/order management systems such as Oracle or JD Edwards.
• Strong organizational skills and attention to detail in a fast-paced environment.

Responsibilities

• Accurately enter and process customer orders into the ERP system.
• Coordinate with third-party logistics providers for pickup and delivery.
• Act as a courteous point of contact for customers, carriers, and internal staff.
• Verify order data for billing accuracy and timely invoicing.
• Monitor order status and communicate updates to customers and stakeholders.
• Maintain organized records to support processing and compliance.
• Support the team with additional duties as directed by leadership.

Skills

Customer service

Order processing

Logistics coordination

Attention to detail

Communication skills

Education

High school diploma or equivalent

Trade or vocational training in administrative, office, or bookkeeping fields

Tools

Microsoft Excel

Outlook

Word

Oracle

JD Edwards

Job description

Apscareerportal seeks a Customer Service Representative for a Southeast-based industrial distributor. You will be the front-line contact, handling order entry, carrier coordination, and timely fulfillment across the network.

Requires 2–5 years in customer service or order processing, proficiency in Microsoft Office, and ERP experience. This is a permanent, full-time role in a fast-paced, detail-driven environment with opportunities for growth.