Industrial B2B Customer Service & Order Specialist

AppleOne Employment Services; Camarillo (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

AppleOne Employment Services in Camarillo, CA is seeking a professional Customer Service Representative to support business customers in a manufacturing and industrial distribution environment. You will handle inquiries, process orders, and maintain accurate account information.

The ideal candidate brings strong communication, attention to detail, and experience in customer service, order processing, or administrative support. Proficiency with Microsoft Office and CRM/ERP systems is a plus.

Qualifications

• Experience in customer service, order processing, or administrative support.
• Strong communication, organizational, and multitasking skills.
• Ability to learn company products and internal systems.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist business customers with product information, orders, pricing, and delivery updates.
• Process orders and ensure accurate data entry in internal systems.
• Maintain and update customer account information and order records.
• Assist with customer quotes and follow up on pending requests.
• Coordinate with sales and internal departments to resolve questions and concerns.
• Track order status, shipping, and delivery timelines.
• Document customer interactions and follow-ups.
• Develop familiarity with the company's industrial connector products and services.

Skills

Customer service

Order processing

CRM/ERP knowledge

Microsoft Office

Bilingual English/Spanish

Tools

CRM/ERP systems

Microsoft Office

Job description

AppleOne Employment Services in Camarillo, CA is seeking a professional Customer Service Representative to support business customers in a manufacturing and industrial distribution environment. You will handle inquiries, process orders, and maintain accurate account information.

The ideal candidate brings strong communication, attention to detail, and experience in customer service, order processing, or administrative support. Proficiency with Microsoft Office and CRM/ERP systems is a plus.