Industrial Automation Field Service Technician

Bell and Howell; Gardena (CA); On-site; USD 71,635,000 - 85,962,000; Full time

Job summary

Bell and Howell in Gardena, CA is seeking a Customer Service Engineer to serve as the primary contact for technical and service-related problems on a wide range of industrial, robotic, and printing equipment. This role demands hands-on electrical and mechanical troubleshooting with tools like a Digital Multimeter (DMM) and oscilloscopes.

The position requires strong customer relations, problem-solving skills, and the ability to work effectively in a team.

Qualifications

• Hands-on electrical and mechanical troubleshooting experience.
• Experience using a Digital Multimeter (DMM).
• Electrical/electronic, mechanical, software troubleshooting skills.
• 1+ years of related industry experience.

Responsibilities

• Install, troubleshoot and repair industrial equipment including printing and packaging systems.
• Schedule and perform preventive maintenance inspections.
• Manage parts inventory and customer service calls.
• Maintain strong customer relations and effective communication.
• Liaise between the customer and other departments.
• Provide on-call support for emergencies as needed.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service

DMM use

Oscilloscope

Teamwork

Problem solving

Education

Associate degree in electronics/advanced mechanics

High School diploma with related training

Tools

Digital Multimeter (DMM)

Oscilloscope

Job description

Bell and Howell in Gardena, CA is seeking a Customer Service Engineer to serve as the primary contact for technical and service-related problems on a wide range of industrial, robotic, and printing equipment. This role demands hands-on electrical and mechanical troubleshooting with tools like a Digital Multimeter (DMM) and oscilloscopes.

The position requires strong customer relations, problem-solving skills, and the ability to work effectively in a team.