Automation Field Service Engineer

Bell and Howell

Howell (MI)

On-site

USD 32,000 - 41,000

Full time

4 days ago
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Job summary

Bell and Howell in Howell, MI is seeking a Field Customer Service Engineer to service industrial, robotic and printing equipment, diagnose failures and perform repairs to minimize downtime. You will troubleshoot electronics and mechanics using a digital multimeter and standard testing tools, perform preventive maintenance, and manage parts and service calls.

This role requires strong communication and teamwork, and the ability to work hands-on in industrial environments with travel for training

Qualifications

  • High School degree or equivalent with 1+ years related industry/equipment experience.
  • Strong electronics and mechanical background with troubleshooting skills.
  • Associate degree preferred.

Responsibilities

  • Install, troubleshoot and repair industrial products including printing and packaging equipment.
  • Schedule and perform preventive maintenance inspections on equipment.
  • Provide support by managing parts inventory and service calls.
  • Foster positive customer relations and effective communication.
  • Act as liaison between the customer and other departments.
  • On-call support for emergencies; respond to calls within established goals.

Skills

Electrical troubleshooting
Mechanical troubleshooting
Customer relations
DMM usage
Software troubleshooting
Field service
Problem solving
Communication skills
Teamwork

Education

Associate degree preferred in electronics
2-year degree or diploma in electronics

Tools

Oscilloscopes
Digital Multimeter (DMM)

Job description

Bell and Howell in Howell, MI is seeking a Field Customer Service Engineer to service industrial, robotic and printing equipment, diagnose failures and perform repairs to minimize downtime. You will troubleshoot electronics and mechanics using a digital multimeter and standard testing tools, perform preventive maintenance, and manage parts and service calls.

This role requires strong communication and teamwork, and the ability to work hands-on in industrial environments with travel for training

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