Industrial Automation Field Service Engineer

Bell and Howell, LLC; New York (NY); On-site; USD 64,747,000 - 85,411,000; Full time

Job summary

Bell and Howell seeks a Field Customer Service Engineer to diagnose and repair a range of industrial robotic and printing equipment. You will handle electrical/electronic, mechanical, software, and networking aspects, providing technical support to minimize downtime.

The role may require on- call service up to 24/7 and travel within the United States and Canada. Candidates should have hands-on electrical/mechanical troubleshooting experience with tools such as DMM and oscilloscopes, and a

Qualifications

• 2-year electronics/advanced mechanics/software training or equivalent.
• 1+ years related industry/equipment experience.
• Strong electronics and mechanical background.

Responsibilities

• Install, troubleshoot and repair a variety of industrial products (printing/packaging equipment, etc.).
• Schedule and perform preventive maintenance inspections.
• Manage parts inventory and customer service calls.

Skills

Troubleshooting

Customer relations

Conflict resolution

Teamwork

Analytical skills

Education

High School diploma

Electronics/Advanced mechanics training (2-year)

Tools

Oscilloscopes

DMM

Job description

Bell and Howell seeks a Field Customer Service Engineer to diagnose and repair a range of industrial robotic and printing equipment. You will handle electrical/electronic, mechanical, software, and networking aspects, providing technical support to minimize downtime.

The role may require on- call service up to 24/7 and travel within the United States and Canada. Candidates should have hands-on electrical/mechanical troubleshooting experience with tools such as DMM and oscilloscopes, and a