Inbound Support & Sales Specialist

Grayba; Chesterfield (MO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Employee stock ownership plan

Medical/Dental/Vision benefits

Life Insurance

Flexible Spending Accounts

Disability Benefits

Profit Sharing Plans

401(k) with company match

Paid Vacation & Sick Days

Paid Holidays

Paid Wellness Day

Volunteer time off

Educational Reimbursement and Career D

Job summary

Graybar is seeking a Customer Service Representative in Chesterfield, Missouri to act as a key contact for customers, entering orders and handling requests with timely, courteous support. You will respond to calls and emails, assist with product selection and coordinate service requests to ensure complete satisfaction.

The role offers a starting rate of $23 per hour, with a Monday–Friday schedule and a comprehensive benefits package described below.

Qualifications

• Strong communication skills.
• A passion for customer service.
• Ability to handle a variety of customer situations with enthusiasm and tact.

Responsibilities

• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner.
• Take an active role in selling Graybar goods and services on inbound calls.
• Provide support on product selection and application.
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims.

Skills

Strong communication skills

Customer service oriented

Problem solving and tact

Education

High School education

2 year or 4 year degree preferred

Job description

Graybar is seeking a Customer Service Representative in Chesterfield, Missouri to act as a key contact for customers, entering orders and handling requests with timely, courteous support. You will respond to calls and emails, assist with product selection and coordinate service requests to ensure complete satisfaction.

The role offers a starting rate of $23 per hour, with a Monday–Friday schedule and a comprehensive benefits package described below.