Customer Service & Sales Specialist

Grayba; Kansas City (MO); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Employee stock ownership plan

Health insurance

Dental & Vision

Life Insurance

401(k) with company match

Paid Vacation & Sick Days

Profit Sharing Plans

Paid Holidays

Résumé du poste

Graybar is hiring a Customer Service Representative in Kansas City, MO. You will serve as a key contact for customers, entering orders, answering questions, and ensuring timely, courteous support to maximize satisfaction.

You will handle calls and written correspondence, assist with product selection, and help coordinate pricing, expediting, and credits. This role offers stability, an employee ownership culture, and comprehensive benefits.

Qualifications

• 2+ years customer service experience preferred.
• Ability to enter orders, handle requests and provide timely support.
• Comfort in selling Graybar goods on inbound calls.

Responsabilités

• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner.
• Enter orders, pricing, expediting, billing, order maintenance, credit and claims.
• Assist with product selection and application.
• Coordinate customer service requests to ensure timely resolution.

Connaissances

Strong communication skills

Passion for customer service

Enthusiasm and tact in handling

2+ years experience preferred

High School education

Formation

High School diploma

2 year or 4 year degree preferred

Description du poste

Graybar is hiring a Customer Service Representative in Kansas City, MO. You will serve as a key contact for customers, entering orders, answering questions, and ensuring timely, courteous support to maximize satisfaction.

You will handle calls and written correspondence, assist with product selection, and help coordinate pricing, expediting, and credits. This role offers stability, an employee ownership culture, and comprehensive benefits.