Customer Service & Solutions Specialist | Mon–Fri

Graybar Electric Company; Springfield (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee stock ownership plan

Comprehensive benefits (medical, etc.)

401(k) with company match

Job summary

Graybar Electric Company in Springfield, MO is seeking a Customer Service Representative to be a primary contact for customers, entering orders and handling requests with timely, professional service. You will interact with customers on an ongoing basis, support product selection and order status, and maintain courteous communication.

The role is Monday–Friday, 8:00 am–5:00 pm, with pay from $20.00 to $24.00 per hour depending on experience, plus comprehensive benefits and employee stock

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle a variety of customer situations with tact and courtesy.
• Experience in retail or counter sales is a plus.

Responsibilities

• Enter orders and process requests accurately and promptly.
• Handle inbound and outbound customer calls and correspondence.
• Support product selection and order status for customers.
• Coordinate pricing, expediting, billing, orders maintenance, credits and claims.

Skills

Strong communication

Customer service

Retail experience

Education

High School education

College degree preferred

Job description

Graybar Electric Company in Springfield, MO is seeking a Customer Service Representative to be a primary contact for customers, entering orders and handling requests with timely, professional service. You will interact with customers on an ongoing basis, support product selection and order status, and maintain courteous communication.

The role is Monday–Friday, 8:00 am–5:00 pm, with pay from $20.00 to $24.00 per hour depending on experience, plus comprehensive benefits and employee stock