Inbound Sales Pro — Incentives to 110k+ annually

Jobtome; Stokesdale (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Incentives program

Employee discounts on Spectrum

Career growth

Flexible schedule

Job summary

Spectrum is seeking a high-energy sales-focused professional to guide customers to the best bundles of cable, internet, home phone and mobile services. You will evaluate needs, explain features, and close sales while addressing billing questions and retaining customers.

The role emphasizes a professional, courteous approach, with hours including weekends and holidays. Equal opportunity employer with a strong benefits package and growth opportunities.

Qualifications

• HS diploma or equivalent required.
• 1+ year sales experience, preferably in voice/data/video solutions.
• 1+ year of customer service or call center experience.
• 0.5 year sales or 0.25 year demonstrated sales success at Spectrum.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services.
• Educate customers on product features and benefits, promoting bundled solutions.
• Consistently achieve weekly and monthly sales targets using effective sales techniques.
• Build trust and rapport with new, existing and former customers for long-term loyalty.
• Address retention calls and resolve billing inquiries to ensure satisfaction.
• Maintain up-to-date knowledge of campaigns, pricing and offerings to answer questions.
• Demonstrate professionalism and courtesy to simplify the purchasing experience.

Skills

Needs analysis

Objection handling

Closing sales

Communication

Computer proficiency

Multitasking

Initiative

Goal orientation

Problem solving

Product knowledge

Education

High school diploma

Tools

Billing systems

Job description

Spectrum is seeking a high-energy sales-focused professional to guide customers to the best bundles of cable, internet, home phone and mobile services. You will evaluate needs, explain features, and close sales while addressing billing questions and retaining customers.

The role emphasizes a professional, courteous approach, with hours including weekends and holidays. Equal opportunity employer with a strong benefits package and growth opportunities.