Inbound Sales Pro - $20+/hr + Incentives, Path to $110k+

Jobtome; Burlington (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free Spectrum services

Incentives for top performers

Job summary

Spectrum is hiring in the United States for a role that helps guide customers to cable, internet, home phone, and mobile services. The position offers competitive pay starting at $20/hour, with incentives that can push top earners to over $110,000 annually, plus free and discounted Spectrum services.

Engage customers by assessing needs, promote bundled solutions, and consistently hit sales targets while maintaining high customer satisfaction. Work environment includes weekends and holidays.

Qualifications

• High school diploma or equivalent.
• 1+ year of sales experience; 0.5 year internal billing agent with sales success.
• 1+ year of customer service or call center experience.
• 0.5 year sales or 0.25 year demonstrated sales success at Spectrum.
• Fluency in English and Spanish.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services.
• Educate customers on product features and benefits, promoting bundled solutions for maximum value
• Consistently achieve weekly and monthly sales targets by applying effective sales techniques
• Build trust and rapport with new, existing and former customers to encourage long-term loyalty
• Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention
• Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions
• Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience

Skills

Bilingual Spanish

Sales experience

Customer service

Needs analysis

Objection handling

Closing sales

Communication skills

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Tools

Billing systems

Job description

Spectrum is hiring in the United States for a role that helps guide customers to cable, internet, home phone, and mobile services. The position offers competitive pay starting at $20/hour, with incentives that can push top earners to over $110,000 annually, plus free and discounted Spectrum services.

Engage customers by assessing needs, promote bundled solutions, and consistently hit sales targets while maintaining high customer satisfaction. Work environment includes weekends and holidays.