Inbound Sales Pro - High Earning Potential & Perks

Jobtome; Oklahoma; On-site; USD 23,000 - 32,000; Full time

Job summary

Spectrum is hiring in the United States for a role that guides customers to the right Spectrum bundles—cable, internet, home phone and mobile. The position emphasizes needs analysis, upselling bundles and achieving sales targets with strong customer service skills.

Office-based position with weekend/holiday hours; training provided. Competitive pay starts at $20/hour with incentives that can raise annual earnings well above $110,000 for top performers. Spectrum is an Equal Opportunity Employer.

Qualifications

• High school diploma or equivalent.
• 1+ year of sales experience, preferably in voice, data or video solutions.
• 1+ year of customer service or call center experience.
• 0.5 years sales experience or 0.25 years demonstrated sales success at Spectrum.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services.
• Educate customers on product features and benefits, promoting bundled solutions for max value.
• Consistently achieve weekly and monthly sales targets by applying sales techniques.
• Build trust and rapport with new, existing and former customers to encourage loyalty.
• Address retention calls and resolve billing inquiries, ensuring satisfaction and retention.
• Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer questions.
• Demonstrate professionalism and courtesy in every interaction, supporting a smooth purchasing experience.

Skills

Sales experience

Customer service

Communication

Needs analysis

Closing sales

Education

High school diploma or equivalent

Tools

Billing systems

CRM software

Job description

Spectrum is hiring in the United States for a role that guides customers to the right Spectrum bundles—cable, internet, home phone and mobile. The position emphasizes needs analysis, upselling bundles and achieving sales targets with strong customer service skills.

Office-based position with weekend/holiday hours; training provided. Competitive pay starts at $20/hour with incentives that can raise annual earnings well above $110,000 for top performers. Spectrum is an Equal Opportunity Employer.