Inbound Sales Specialist - Up to $110K/yr with Incentives

Jobtome; Elon (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

Spectrum is hiring in the United States for a sales-focused role that helps customers find the right mix of Spectrum cable, internet, home phone and mobile services. You will educate customers on product features, promote bundled options and push for ongoing loyalty.

The role offers competitive pay with incentives and benefits, with schedules including weekends and holidays. We value strong communication, needs analysis and closing skills, and support a diverse, inclusive workplace.

Qualifications

• High school diploma or equivalent.
• +1 year of sales experience, preferably in voice, data or video solutions.
• +1 year of customer service or call center experience.
• 0.5 years of sales experience or 0.25 years demonstrated sales success at Spectrum.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services.
• Educate customers on product features and benefits, promoting bundled solutions for maximum value.
• Consistently achieve weekly and monthly sales targets by applying effective sales techniques.
• Build trust and rapport with new, existing and former customers to encourage long-term loyalty.
• Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention.
• Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions.

Skills

Needs analysis

Closing sales

Communication

Relationship building

Product knowledge

Multitasking

Education

High school diploma

Tools

Billing systems

Job description

Spectrum is hiring in the United States for a sales-focused role that helps customers find the right mix of Spectrum cable, internet, home phone and mobile services. You will educate customers on product features, promote bundled options and push for ongoing loyalty.

The role offers competitive pay with incentives and benefits, with schedules including weekends and holidays. We value strong communication, needs analysis and closing skills, and support a diverse, inclusive workplace.