Inbound Sales Pro — Top Earners $110k+ with Incentives

Jobtome; High Point Township (IA); On-site; USD 28,000 - 83,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring to grow a dynamic sales team that guides customers to the right Spectrum bundles. You will assess needs, present cable, internet, phone and mobile options, and work toward hitting sales targets while delivering excellent service.

Join a company offering competitive pay starting at 20 USD/hour, incentives, and life-time benefits such as free and discounted Spectrum services. This on-site role emphasizes strong communication and problem-solving to ensure customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1+ year sales or related experience; 0.5 year internal billing agent with sales success.
• 1+ year customer service or call center experience.
• 0.5 year sales experience or 0.25 year demonstrated sales success at Spectrum.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services.
• Educate customers on product features and benefits, promoting bundled solutions for maximum value.
• Consistently achieve weekly and monthly sales targets by applying effective sales techniques.
• Build trust and rapport with new, existing and former customers to encourage long-term loyalty.
• Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention.
• Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions.
• Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience.

Skills

Cable products knowledge

Billing systems

Needs analysis

Objection handling

Sales goals

Verbal communication

Written communication

Interpersonal skills

Computer proficiency

Multitasking

Judgment and initiative

Goal oriented

Education

High school diploma or equivalent

Tools

Billing systems

Job description

Spectrum is hiring to grow a dynamic sales team that guides customers to the right Spectrum bundles. You will assess needs, present cable, internet, phone and mobile options, and work toward hitting sales targets while delivering excellent service.

Join a company offering competitive pay starting at 20 USD/hour, incentives, and life-time benefits such as free and discounted Spectrum services. This on-site role emphasizes strong communication and problem-solving to ensure customer satisfaction.