Inbound Sales & Customer Solutions Specialist

Jobtome; Davidson (OK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in a call center setting. You will handle inbound calls, resolve issues in real time, and identify opportunities to upsell or cross-sell products while strengthening customer satisfaction and brand loyalty.

Starting pay is $18/hour with incentives that can push earnings over $80,000 annually for top performers. Expect a Monday–Friday in-office schedule with benefits and Spectrum services perks.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Familiarity with telecom services is a plus.

Responsibilities

• Handle inbound calls from customers and resolve inquiries in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Investigate concerns, maintain customer satisfaction and loyalty.
• Process orders within the billing system for retained accounts and new sales.

Skills

Sales experience

Customer service

English proficiency

Telephone etiquette

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in a call center setting. You will handle inbound calls, resolve issues in real time, and identify opportunities to upsell or cross-sell products while strengthening customer satisfaction and brand loyalty.

Starting pay is $18/hour with incentives that can push earnings over $80,000 annually for top performers. Expect a Monday–Friday in-office schedule with benefits and Spectrum services perks.