Inbound Sales & Customer Solutions Specialist

Jobtome; Denver (CO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative to manage inbound calls, resolve issues in real time, and identify opportunities to upsell or cross-sell products and services. This in-office, call-center role offers a starting pay of 18 USD per hour plus incentives and potential for over 80k annual earnings for top performers.

You’ll build a rewarding career with Spectrum, joining a team focused on customer satisfaction, loyalty, and brand strength, in a fast-paced environment

Qualifications

• High school diploma or equivalent required.
• 1+ years of sales experience required.
• Ability to read, write, speak and understand English; bilingual in Spanish & English a plus.

Responsibilities

• Handle inbound calls and respond to customer inquiries in real time.
• Investigate concerns and resolve issues; upsell/cross-sell where appropriate.
• Process orders in the billing system for retained accounts and new sales.
• Explain products and services clearly and accurately to customers.
• Maintain professionalism and high levels of customer satisfaction.

Skills

English communication

Sales experience

Flexible schedule

Telecommunications knowledge

Computer applications

Bilingual Spanish & English

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative to manage inbound calls, resolve issues in real time, and identify opportunities to upsell or cross-sell products and services. This in-office, call-center role offers a starting pay of 18 USD per hour plus incentives and potential for over 80k annual earnings for top performers.

You’ll build a rewarding career with Spectrum, joining a team focused on customer satisfaction, loyalty, and brand strength, in a fast-paced environment