Inbound Sales & Customer Solutions Rep — Incentives & Perks

Jobtome; Stallings (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free Spectrum services

Incentives and commission potential

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative to handle inbound calls, resolve issues, and identify upsell opportunities. The role is in a one of Spectrum's call centers, offering competitive pay and incentives.

Qualified candidates have a high school diploma, 1+ year sales experience, and strong English communication. Bilingual Spanish-speaking abilities are a plus. Flexible schedule and OT may apply.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Ability to communicate clearly and professionally.
• Flexible schedule and overtime as needed.
• Experience with telecom services is a plus.

Responsibilities

• Handle inbound calls and resolve customer issues in real time.
• Identify upsell/cross-sell opportunities to increase satisfaction and revenue.
• Process orders in billing systems for retained accounts and new sales.
• Explain products and services clearly and competently.
• Meet or exceed customer solutions activity goals.

Skills

Bilingual (Spanish)

English proficiency

Communication skills

Flexible schedule

Customer service experience

Sales ability

Tech familiarity (billing systems)

Computer skills

Education

High school diploma

Tools

Billing system

Job description

Spectrum is hiring a Sales and Customer Solutions Representative to handle inbound calls, resolve issues, and identify upsell opportunities. The role is in a one of Spectrum's call centers, offering competitive pay and incentives.

Qualified candidates have a high school diploma, 1+ year sales experience, and strong English communication. Bilingual Spanish-speaking abilities are a plus. Flexible schedule and OT may apply.