Inbound Sales & Customer Solutions Rep — Bilingual

Jobtome; Huntersville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Incentives

Free Spectrum services

Discounted services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative to be the first point of contact for customers in a call center environment. You will manage inbound calls, resolve issues in real time, and identify upsell opportunities while building customer loyalty and supporting Spectrum’s brand.

The role offers competitive pay starting at $18/hour with incentives that can push annual earnings over $80,000 for top performers, plus free and discounted Spectrum services.

Qualifications

• 1+ year of sales experience.
• Ability to read, write, speak and understand English.
• Able to work a flexible schedule and overtime as requested.

Responsibilities

• Handle inbound calls from customers and resolve inquiries.
• Identify upsell/cross-sell opportunities to increase revenue.
• Explain products and services and maintain a high level of customer satisfaction.

Skills

Sales experience

English proficiency

Bilingual Spanish-English

Customer service

Telecom knowledge

Education

High school diploma or equivalent

Tools

CRM software

Job description

Spectrum is hiring a Sales and Customer Solutions Representative to be the first point of contact for customers in a call center environment. You will manage inbound calls, resolve issues in real time, and identify upsell opportunities while building customer loyalty and supporting Spectrum’s brand.

The role offers competitive pay starting at $18/hour with incentives that can push annual earnings over $80,000 for top performers, plus free and discounted Spectrum services.