Bilingual Inbound Sales & Customer Solutions Rep

SPECTRUM; Clover (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Free & discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative for our in-office call center. You’ll be the first point of contact, handling inbound calls, resolving billing questions, and uncovering upsell opportunities to grow revenue.

We value a solutions-driven mindset, a strong sales record, and the ability to work a Monday–Friday schedule. Expect competitive pay with incentives and access to Spectrum services for employees.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Ability to communicate in a clear, professional manner.
• Must be available to work a flexible schedule and overtime as requested.
• Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products.
• Ability to use computer and multiple software applications simultaneously.
• Ability to demonstrate a record of success in your sales career to date.
• Bilingual in Spanish & English.

Responsibilities

• Handle inbound calls from customers and resolve inquiries in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Process orders within the billing system for retained accounts and new sales.
• Explain products and services clearly and competently to retain and upsell customers.

Skills

English (read/write/speak)

Communication skills

Flexible schedule

Telecom products knowledge

Computer proficient

Sales track record

Spanish language

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative for our in-office call center. You’ll be the first point of contact, handling inbound calls, resolving billing questions, and uncovering upsell opportunities to grow revenue.

We value a solutions-driven mindset, a strong sales record, and the ability to work a Monday–Friday schedule. Expect competitive pay with incentives and access to Spectrum services for employees.