Bilingual Sales & Customer Solutions Rep

Jobtome; Concord (NH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free internet

Discounted TV service

Discounted mobile service

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative to join our call center team. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services while strengthening customer satisfaction, loyalty, and Spectrum brand.

This role offers competitive pay starting at $18/hour, plus incentives that can bring annual earnings over $80,000.

Qualifications

• High school diploma or equivalent required.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Bilingual Spanish & English preferred.

Responsibilities

• Be the first point of contact for customers in an in-office call center.
• Handle inbound calls, resolve issues in real time, upsell or cross-sell products.
• Maintain customer satisfaction, loyalty, and brand integrity.
• Process orders and explain Spectrum products clearly to customers.

Skills

English proficiency

Sales experience

Customer service

Spanish bilingual

Telecom basics

Computing skills

Flexible hours

Sales track record

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative to join our call center team. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services while strengthening customer satisfaction, loyalty, and Spectrum brand.

This role offers competitive pay starting at $18/hour, plus incentives that can bring annual earnings over $80,000.