Inbound Sales & Customer Solutions Rep

Jobtome; Stallings (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in a call-center setting in the United States. You will be the first point of contact, handling inbound calls, investigating concerns, and resolving issues in real time while identifying opportunities to upsell or cross-sell products and services.

A positive, solutions-oriented mindset is essential. The role requires a high school diploma or equivalent and at least 1 year of sales experience.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English; strong communication skills.

Responsibilities

• Handle inbound calls and resolve issues in real time.
• Upsell or cross-sell products and services where appropriate.
• Master order processing within the billing system for retained accounts and new sales.
• Explain products and services clearly and accurately to customers.

Skills

English proficiency

Communication skills

Sales experience

Tech-savvy

multitasking with software

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in a call-center setting in the United States. You will be the first point of contact, handling inbound calls, investigating concerns, and resolving issues in real time while identifying opportunities to upsell or cross-sell products and services.

A positive, solutions-oriented mindset is essential. The role requires a high school diploma or equivalent and at least 1 year of sales experience.