Inbound Sales & Customer Solutions Rep

Jobtome; Rock Hill (SC); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in an in-office call center. You will be the first point of contact for customers, handling inbound calls, resolving issues, and identifying upsell opportunities while building loyalty to the Spectrum brand.

The role requires a high school diploma or equivalent and at least 1 year of sales experience. Strong English communication and computer skills are essential for success in a fast-paced environment.

Qualifications

• Must be able to read, write, speak and understand English.
• Minimum 1+ years of sales experience.
• Strong communication and customer service skills.

Responsibilities

• Handle inbound calls and resolve customer inquiries in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Process orders and perform account lookups in billing system.
• Explain products clearly and maintain high customer satisfaction.

Skills

English proficiency

Sales experience

Communication skills

Flexible schedule

Computer skills

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in an in-office call center. You will be the first point of contact for customers, handling inbound calls, resolving issues, and identifying upsell opportunities while building loyalty to the Spectrum brand.

The role requires a high school diploma or equivalent and at least 1 year of sales experience. Strong English communication and computer skills are essential for success in a fast-paced environment.