Inbound Sales & Customer Solutions Rep – Upsell & Retain

Jobtome; Tega Cay (SC); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Discounted Spectrum services

Incentives program

Résumé du poste

Spectrum is seeking a Sales and Customer Solutions Representative for an in-office call center. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell Spectrum products and services.

Qualifications include a High school diploma and 1+ year of sales experience, plus excellent English communication. Starting pay is $18/hour with incentives, with potential to earn $80,000+ annually for top

Qualifications

• High school diploma or equivalent required.
• 1+ year of sales experience preferred.
• Strong English communication and ability to work in a fast-paced call center.

Responsabilités

• Handle inbound calls, investigate concerns, resolve issues in real time and upsell or cross-sell products as appropriate.
• Explain products and services clearly to customers and retain loyalty to Spectrum.
• Process orders in the billing system for retained accounts and new sales.
• Maintain high levels of customer satisfaction and meet performance metrics.

Connaissances

Fluent English

Clear communication

Telecom products

Computer literacy

Sales experience

Flexible schedule

Formation

High school diploma or equivalent

Description du poste

Spectrum is seeking a Sales and Customer Solutions Representative for an in-office call center. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell Spectrum products and services.

Qualifications include a High school diploma and 1+ year of sales experience, plus excellent English communication. Starting pay is $18/hour with incentives, with potential to earn $80,000+ annually for top