Inbound Sales & Customer Solutions Specialist

Jobtome; Ranlo (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in the U.S. call center environment. You will handle inbound calls, resolve billing inquiries, upsell or cross-sell products, and strive to improve customer satisfaction while upholding Spectrum standards.

The role requires a high school diploma and 1+ year sales experience, English fluency, and flexibility for overtime. Spectrum offers competitive pay starting at 18/hour plus incentives and benefits including free or discounted

Qualifications

• 1+ years of sales experience.
• High school diploma or equivalent.
• Ability to read, write, speak and understand English.
• Must be available to work a flexible schedule and overtime as requested.

Responsibilities

• Handle inbound calls and resolve customer concerns in real time.
• Upsell or cross-sell products and services as appropriate.
• Process orders and support billing inquiries.
• Maintain high levels of customer satisfaction and loyalty.

Skills

Sales experience

Customer service

Communication skills

English proficiency

Tech savviness

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in the U.S. call center environment. You will handle inbound calls, resolve billing inquiries, upsell or cross-sell products, and strive to improve customer satisfaction while upholding Spectrum standards.

The role requires a high school diploma and 1+ year sales experience, English fluency, and flexibility for overtime. Spectrum offers competitive pay starting at 18/hour plus incentives and benefits including free or discounted