Inbound Claims Scheduler

American Computer Services, Inc; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Safelite is hiring a customer service representative to provide professional and helpful phone support for processing insurance claims. You will serve as the first link between customers and our insurance partners, delivering accurate information and courteous service.

Join a team that values well-being, work-life balance, and a supportive culture while helping customers navigate claims and obtain timely resolutions.

Qualifications

• 16+ years of age or higher with HS diploma or equivalent (or actively enrolled).
• Prior experience in customer service preferred.
• Ability to operate a computer and telephone systems while seated for extended periods.
• Speak with a pleasant voice, stay calm, and build rapport with customers and peers.

Responsibilities

• Provide professional, helpful phone support for processing claims.
• Be the first link between customers and insurance partners.

Skills

Customer service

Phone communication

Rapport building

Education

High school diploma or equivalent

Job description

Safelite is hiring a customer service representative to provide professional and helpful phone support for processing insurance claims. You will serve as the first link between customers and our insurance partners, delivering accurate information and courteous service.

Join a team that values well-being, work-life balance, and a supportive culture while helping customers navigate claims and obtain timely resolutions.