Inbound Car Sales Specialist — Appointments & Consults

Sonic Automotive, Inc.; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Sonic Automotive, Inc. in Atlanta, GA is seeking an eSales Agent to engage with customers interested in buying a vehicle. You will respond to internet inquiries and calls, delivering a premium customer experience and generating sales appointments.

You will provide price and payment information, schedule follow-ups, and maintain strong relationships with guests in a fast-paced dealership environment. Candidates must have at least 1 year of call center or sales experience; evening and weekend

Qualifications

• Minimum 1 year call center or sales focused experience.
• Excellent communication skills, both written and verbal.
• Ability to build relationships with internal and external stakeholders.

Responsibilities

• Answer inbound phone calls, internet inquiries, and chats.
• Provide guests with timely, relevant responses to address questions and needs.
• Facilitate providing guests price and purchasing information.
• Provide payment options and quotes.
• Generate sales and acquisition appointments.
• Maintain follow up with all active guests.

Skills

Customer service

Sales

Communication skills

Phone etiquette

Time management

Tools

CRM software

Lead management tools

Job description

Sonic Automotive, Inc. in Atlanta, GA is seeking an eSales Agent to engage with customers interested in buying a vehicle. You will respond to internet inquiries and calls, delivering a premium customer experience and generating sales appointments.

You will provide price and payment information, schedule follow-ups, and maintain strong relationships with guests in a fast-paced dealership environment. Candidates must have at least 1 year of call center or sales experience; evening and weekend