Digital Auto Sales Agent — Inbound & Appointments

Sonic Automotive, Inc.; Greenville (TX); Híbrido; USD 43.000 - 59.000; Jornada completa

Descripción de la vacante

Sonic Automotive, Inc. in Greenville Hyundai is seeking an eSales Agent to engage with customers via phone, internet, and chats, aiming to generate sales appointments and drive showroom visits.

Based in Greenville, TX, the role emphasizes premium customer service, strong communication, and the ability to work in a fast-paced dealership environment with evening and weekend availability. Compensation is tied to appointment and sales performance.

Formación

• Minimum 1 year call center or sales focused experience.
• Ability to set priorities, multi-task, and achieve goals.
• Ability to perform in a fast paced environment.
• Ability to work on a team.
• Exceptional communication skills, both written and verbal.
• Highly proficient in verbal phone skills.
• Ability to establish and maintain strong internal and external relationships.
• Strong organizational and time management skillsMust be adaptable to change.
• Proficient using a computer.
• Evening and weekend schedule availability required.

Responsabilidades

• Answer inbound phone calls, internet inquiries, and chats.
• Provide guests with timely, relevant responses to address customer questions and needs.
• Facilitate providing guests price and purchasing information.
• Provide payment options and quotes.
• Generate sales and acquisition appointments.
• Manage organizers to stay up to date with follow up of all active guests.
• Adhere to specific outreach cadence required for new inquiries.
• Maintain a thorough understanding of KPIs.

Conocimientos

Call center experience

Sales focus

Clear communication

Time management

Team player

Proficient computer use

Herramientas

CRM software

Lead management tools

Descripción del empleo

Sonic Automotive, Inc. in Greenville Hyundai is seeking an eSales Agent to engage with customers via phone, internet, and chats, aiming to generate sales appointments and drive showroom visits.

Based in Greenville, TX, the role emphasizes premium customer service, strong communication, and the ability to work in a fast-paced dealership environment with evening and weekend availability. Compensation is tied to appointment and sales performance.