In-Store Tech Support Specialist (Part-Time)

Best Buy; Brick Township (NJ); On-site; USD 19,000 - 25,000; Part time

Job summary

Best Buy in Brick Township, NJ is seeking a part-time Geek Squad Agent to assist customers with technology support, provide guidance on repairs vs. replacements, and work as part of a team to resolve issues.

You will receive training and have the opportunity to grow your knowledge in a fast-paced consumer electronics environment. This role emphasizes strong customer service, flexible scheduling, and continuous learning through certified courses, with benefits and a supportive team culture at

Qualifications

• 3 months of experience in retail or customer service.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process.
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps.
• Help customers set up new devices and provide advice on whether to repair or replace old devices.
• Monitor service queues and provide accurate status updates to customers.
• Maintain knowledge and skillsets through certified training courses.
• Clearly communicate and partner with fellow agents.

Skills

Customer service

Retail experience

Tech-savvy

Job description

Best Buy in Brick Township, NJ is seeking a part-time Geek Squad Agent to assist customers with technology support, provide guidance on repairs vs. replacements, and work as part of a team to resolve issues.

You will receive training and have the opportunity to grow your knowledge in a fast-paced consumer electronics environment. This role emphasizes strong customer service, flexible scheduling, and continuous learning through certified courses, with benefits and a supportive team culture at