In-Store Tech Support Agent - Part-Time, Seasonal

Best Buy; Deptford Township (NJ); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

LOA and PTO

Job summary

Best Buy in Deptford, NJ is seeking a part-time Seasonal Geek Squad Agent to be the first point of contact for technology support in-store. You will gather details, provide basic services, and collaborate with other agents on more complex repairs.

You’ll help customers decide repair or replacement, set up new devices, and stay current with certified training. The role emphasizes friendly service, prompt check-in and checkout experiences, and a willingness to work evenings, weekends, and holidays.

Qualifications

• 3 months of experience in retail or customer service.
• Able to work flexible schedule including holidays and nights.
• Strong communication and listening skills.

Responsibilities

• Assist customers with technology questions and service.
• Explain repair vs replacement options and time estimates.
• Keep queues updated and collaborate with agents.

Skills

Customer service

Retail experience

Problem solving

Job description

Best Buy in Deptford, NJ is seeking a part-time Seasonal Geek Squad Agent to be the first point of contact for technology support in-store. You will gather details, provide basic services, and collaborate with other agents on more complex repairs.

You’ll help customers decide repair or replacement, set up new devices, and stay current with certified training. The role emphasizes friendly service, prompt check-in and checkout experiences, and a willingness to work evenings, weekends, and holidays.