In-Store Tech Support Pro (Seasonal, Part-Time)

Best Buy; City of Middletown (NY); Vor Ort; USD 34.000 - 45.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Employee discount

Retirement resources

Well-being support

Zusammenfassung

Best Buy is hiring a part-time, seasonal Geek Squad Agent in Middletown, NY. You’ll be the first contact for customers seeking tech support, helping assess needs, performing basic services, and coordinating with other agents for complex repairs.

Responsibilities include assisting customers during check-in/out, explaining tech issues, guiding device setup, and prioritizing service queues. Training and growth opportunities are provided.

Qualifikationen

• 3 months of experience in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Aufgaben

• Provide positive, timely service to customers during check-in and checkout.
• Understand technology issues by asking questions, listening, and providing accurate time estimates for next steps.
• Help customers set up new devices and advise on repair vs. replacement.
• Monitor service queues and provide accurate status updates to customers.
• Maintain knowledge and skills through certified training courses.
• Communicate and partner with fellow agents.

Kenntnisse

Customer service

Flexible schedule

Technology passion

Adaptability

Jobbeschreibung

Best Buy is hiring a part-time, seasonal Geek Squad Agent in Middletown, NY. You’ll be the first contact for customers seeking tech support, helping assess needs, performing basic services, and coordinating with other agents for complex repairs.

Responsibilities include assisting customers during check-in/out, explaining tech issues, guiding device setup, and prioritizing service queues. Training and growth opportunities are provided.