In-Store Tech Support Pro (Part-Time)

Best Buy; Village of Bronxville (NY); Vor Ort; USD 21.000 - 28.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Employee discount

Retirement resources

Well-being support

Zusammenfassung

Best Buy is seeking a Part time - Seasonal Geek Squad Agent to be the first point of contact for customers needing technology support in our store. You’ll assess needs, perform basic services, and partner with teammates on more complex repairs.

The role emphasizes friendly, timely service, clear communication, flexible scheduling including holidays and weekends, and ongoing training to expand your technical knowledge.

Qualifikationen

• 3 months of experience working in retail or customer service
• Ability to work a flexible schedule, including holidays, nights and weekends

Aufgaben

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Monitor service queues and provide accurate status updates to customers
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents

Kenntnisse

Customer service

Retail experience

Tech aptitude

Jobbeschreibung

Best Buy is seeking a Part time - Seasonal Geek Squad Agent to be the first point of contact for customers needing technology support in our store. You’ll assess needs, perform basic services, and partner with teammates on more complex repairs.

The role emphasizes friendly, timely service, clear communication, flexible scheduling including holidays and weekends, and ongoing training to expand your technical knowledge.