In-Store Tech Support & Device Setup Pro

BrassRing, LLC; New York (NY); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Physical and mental well-being support

Job summary

Best Buy is seeking a Geek Squad Agent in Brooklyn, New York to be the first point of contact for technology support. In this role, you will assist customers with setting up new devices and provide solutions for existing technology issues.

Applicants should have at least three months of retail or customer service experience and be adaptable to a fast-paced environment. The position offers various benefits, including competitive pay and employee discounts.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights, and weekends.

Responsibilities

• Provide positive, timely service to customers during check-in and checkout.
• Help customers set up new devices and advise on repairs or replacements.
• Monitor service queues and provide status updates.

Skills

Customer service

Technology understanding

Communication

Problem-solving

Adaptability

Job description

Best Buy is seeking a Geek Squad Agent in Brooklyn, New York to be the first point of contact for technology support. In this role, you will assist customers with setting up new devices and provide solutions for existing technology issues.

Applicants should have at least three months of retail or customer service experience and be adaptable to a fast-paced environment. The position offers various benefits, including competitive pay and employee discounts.