In-Store Tech Support & Device Setup Pro

Best Buy; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Mental well-being support

Job summary

Best Buy is hiring a Geek Squad Agent in Houston, TX. You will be the first point of contact for technology support, helping customers with their tech-related questions and solutions.

In this role, you'll provide timely service, assist with device setups, and maintain an updated knowledge through training. Enjoy competitive pay and great employee discounts while working in a supportive environment that values technology enthusiasts.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights, and weekends.

Responsibilities

• Provide positive, timely service to customers during check-in and checkout.
• Understand technology issues and provide accurate time estimates.
• Help customers set up new devices and advise on repairs or replacements.
• Monitor service queues and update customers on their status.
• Maintain knowledge through certified training courses.

Skills

Customer service

Tech support

Communication

Adaptability

Job description

Best Buy is hiring a Geek Squad Agent in Houston, TX. You will be the first point of contact for technology support, helping customers with their tech-related questions and solutions.

In this role, you'll provide timely service, assist with device setups, and maintain an updated knowledge through training. Enjoy competitive pay and great employee discounts while working in a supportive environment that values technology enthusiasts.