Seasonal Tech Support Pro

Best Buy; Fallsington (Bucks County); Presencial; USD 21.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Leaves of absence

Incentive pay plans

Descripción de la vacante

Best Buy in Fallsington, PA is seeking a part-time Seasonal Geek Squad Agent to be the first point of contact for technology support in-store. You will assess customer needs, perform basic services and coordinate with other agents on more complex repairs, with training provided.

Ideal candidates have at least 3 months in retail or customer service and can work holidays, nights, and weekends. Benefits and competitive pay are part of the role.

Formación

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsabilidades

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Monitor service queues and provide accurate status updates to customers
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents

Conocimientos

Customer service

Retail experience

Descripción del empleo

Best Buy in Fallsington, PA is seeking a part-time Seasonal Geek Squad Agent to be the first point of contact for technology support in-store. You will assess customer needs, perform basic services and coordinate with other agents on more complex repairs, with training provided.

Ideal candidates have at least 3 months in retail or customer service and can work holidays, nights, and weekends. Benefits and competitive pay are part of the role.