In-Store Tech Support Agent — Flexible Hours

Best Buy; Oklahoma City (OK); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is hiring a Geek Squad Agent at the Oklahoma City store. You’ll be the first contact for customers seeking tech support and solutions for computers and devices, with training provided to assess needs and perform basic services.

You’ll help customers set up new devices, advise on repair or replacement, and coordinate with fellow agents. A friendly, problem-solving mindset and willingness to learn are essential for success here.

Qualifications

• 3 months of experience in retail or customer service
• Passion for technology
• Ability to adapt and learn new skills
• Flexible schedule including holidays, nights and weekends

Responsibilities

• Provide positive, timely service to customers during check-in and checkout
• Understand technology issues by asking questions and taking notes
• Help customers set up new devices and advise on repair or replacement
• Monitor service queues and provide status updates to customers
• Maintain knowledge through certified training courses
• Communicate and partner with fellow agents

Skills

Customer service experience

Technology passion

Adaptability

Job description

Best Buy is hiring a Geek Squad Agent at the Oklahoma City store. You’ll be the first contact for customers seeking tech support and solutions for computers and devices, with training provided to assess needs and perform basic services.

You’ll help customers set up new devices, advise on repair or replacement, and coordinate with fellow agents. A friendly, problem-solving mindset and willingness to learn are essential for success here.