In-Store Tech Repair Specialist - Diagnostics & Support

Best Buy; Bellingham (WA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement ресур

Job summary

Best Buy in Bellingham, WA is seeking a Geek Squad Advanced Repair Technician (Agent) to diagnose, repair and support customers’ computers and devices in-store. You will listen to customer needs, troubleshoot, and follow Best Buy procedures while delivering excellent service.

You'll collaborate with Geek Squad Agents, maintain documentation, and stay current with knowledge and certifications through training. This is a part-time role with flexible scheduling.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses

Skills

Diagnostics

Consumer electronics

Flexible schedule

Job description

Best Buy in Bellingham, WA is seeking a Geek Squad Advanced Repair Technician (Agent) to diagnose, repair and support customers’ computers and devices in-store. You will listen to customer needs, troubleshoot, and follow Best Buy procedures while delivering excellent service.

You'll collaborate with Geek Squad Agents, maintain documentation, and stay current with knowledge and certifications through training. This is a part-time role with flexible scheduling.